What should I do if an expected SMS does not arrive?

Phone verification during the trial is a required best practice, which makes things more secure. Some users might experience issues during the verification process and do not receive an SMS confirmation code. If you are one of these users, please review the solution options and proceed accordingly:

  • Check that the phone number you were sending to is a valid phone number. 
  • The number that you have specified should not be a landline number.
  • Is it turned on and can it receive other SMS?
  • Ensure that the phone is not roaming off-network. We cannot guarantee message delivery on roaming phones.
  • Try sending to other phones that have the same mobile carrier. If messages to other phones go through, the issue is likely device-related. Try rebooting the device or contact the mobile carrier for help.
  • Check that the device you are trying to reach has sufficient signal strength.
  • Try sending an SMS to another mobile carrier.

If after trying these options you are still not receiving the code, you can try a different mobile carrier to verify your account. Please note that purchasing a plan would also remove the phone verification.

홈으로 스탁 스크리너 포렉스 스크리너 크립토 스크리너 이코노믹 캘린더 사용안내 차트 특징 프라이싱 프렌드 리퍼하기 하우스룰(내부규정) 헬프 센터 웹사이트 & 브로커 솔루션 위젯 차팅 솔루션 라이트웨이트 차팅 라이브러리 블로그 & 뉴스 트위터
프로화일 프로화일설정 계정 및 빌링 프렌드 리퍼하기 나의 서포트 티켓 헬프 센터 공개아이디어 팔로어 팔로잉 비밀메시지 채팅 로그아웃