Microsoft's productivity software suite recovers after outage

Microsoft MSFT said an outage of its suite of productivity software has been resolved on Thursday.

"We identified that a portion of network infrastructure in North America was misconfigured, resulting in impact," Microsoft 365 said on its status page on X.

Initial reports had showed issues accessing Microsoft Teams and Exchange Online, it said earlier.

The number of users reporting issues with Microsoft 365 had fallen to 136 as of 5.38 p.m. ET, compared with 17,000 earlier, according to Downdetector, which tracks outages by collating status reports from a number of sources.

Downdetector's numbers are based on user-submitted reports. The actual number of affected users may vary.