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How to protect your account

TradingView cares about you, your security, and your privacy.

But your safety depends on you first and foremost.

CONTENTS:

Measures you can take to protect your account

That's why we recommend you take the following steps to protect your account:

  • Set a unique password: You can use password managers in your web browser, operating systems, or special applications and services
  • Use special signs: Characters like  #, /, <, % are important and make it much more difficult for both humans and machines to guess your password
  • Use long passwords: Make your password at least 12 characters long
  • Do not use common sequences: Alphabetical order and neighboring keyboard keys, such as "qwerty1234," "1abc23xyz," etc.
  • Use two-factor authentication (2FA): Even if your password is stolen, an attacker will not be able to access your account.
  • Save your 2FA backup codes: In case you lose access to your 2FA authentication app, they will help you regain access to your account. Learn how to configure 2FA to keep your account protected

! Important: Change your password immediately if you know your account, email, or password has been breached. Then check your mailbox — we always contact you if someone logs into your account from a new device.

Popular hacker schemes to be aware of

No matter how well-protected you are, hackers may try to trick you. Here are some of the most popular tactics they use:

  • Phishing websites: Use only the provided official sources provided
  • Advertisements in search results: If you see a label like "Sponsored" near any website claiming to be our partner, distributor, etc. — avoid it and contact the TradingView Support team
  • "TradingView official" impersonators: The more insistent they are, the more likely they're scammers. We never pressure you into anything
  • "Happy" letters, messages, and phone calls: We contact only our users. If you are not a TradingView member, you will not receive any communication from us. For users, check your account notification settings — we send only emails you're subscribed to and respond to the questions you've submitted through our support form
  • Requests to download a "special" app or install a program: Trust only the TradingView resources provided in this article

Official TradingView platforms

We know that many scammers impersonate our distributors, pretend to represent us, or claim to have different forms of partnerships with us.

Beware of accessing and downloading 3rd-party resources and software, claiming to be from us or our partners, distributors, etc. Especially, when they suggest you "limited offers" or something "special."

Our platform is available only on:

Official TradingView social medias

To avoid getting hooked and scammed, trust only our official sources and social media.

You can find them at the bottom part of our website.

These are the primary sources you can find all the information about us:

Important tools for your safety

We recommend utilizing the following tools to keep your account secure:

If you see an intruder:

If you've lost access to your account

In such an undesirable circumstance, we recommend you take the following steps:

The bottom line

We hope this guide helps you secure your account so you can enjoy financial analysis, trading, and investing with peace of mind.

Please share this article with others, who may also benefit from it.

From our side, we do everything possible to keep your account safeguarded and protected.

However, no one can protect you better than you.

Your security is in your own hands.

— Team TradingView

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